Clinic Policies
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Appointments and Scheduling
Office Hours: Monday – Friday, 9am to 5pm
Appointment Hours in Richmond: 9am to 6pm
Appointment Hours in Arlington: 8am to 7pm
Appointment Hours in Norfolk: 8am to 7pm
Initial Medical Evaluations are one (1) hour. Mood Disorder Treatments are 90 minutes or two and a half (2.5) hours depending on the therapy. Migraine Treatments are two and a half (2.5) hours. Chronic Pain Treatments are five (5) hours. Spravato treatments are two and a half (2.5) hours.
Cancellations
Fees and Payment
MindPeace Clinics does not participate with insurance plans for infusions and is considered an “out-of-network” provider. At the time of service, you will receive an itemized receipt (super-bill) that you can submit to your insurance company. Please contact your insurance company to understand your reimbursement for an out-of-network provider. You are responsible for obtaining reimbursement from your insurance company.
Emergencies and the Urgent Line
- Suicidal ideations, suicidal gestures, or thoughts of harming others,
- Unexpected medication reaction with moderate or severe symptoms
- Any unusual behavior or reaction that you fear could lead to physical harm.